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Central Monitoring Station (CMS)

Central Monitoring Station (CMS)

CiS SERRA is the only security company in Girona and Girona region that has its own Central Monitoring Station (CMS).

The CMS in CiS SERRA is a properly certified high security monitoring centre that is situated in our facilities in Girona. Right here we are exlusively offering a total security by providing a permanent surveillance. During 24 hours a day and 365 days a year we receive alarm signals from the customers connected to our Central Monitoring Station.

How does CiS SERRA’s CMS work?

Our own Central Monitoring Station is equipped with the latest tecnological systems to ensure the alarm signals are received and to provide quick, efficient and non-stop response every day during a year.

The certified and highly trained specialists of CiS SERRA administrate the alarm signals received by our CMS and perform all security protocols in order to identify if the received alarm is a real or a false one.

If the alarm is proved to be real the specialist of the Central Monitoring Station immediately gets in contact with Police and Security forces and starts an action protocol to guarantee safety of people, home or business where the intrusion was detected.

THE CENTRAL MONITORING CENTRE OF CIS SERRA IS YOUR SECURITY 24/7 AND 365 DAYS A YEAR

Which services does CMS offer?


We receive a signal

If your security system is connected to our Central Monitoring Station it doesn’t matter what is going on in your home or at work, at all moments we will receive any possible alarm signal, if it is robbery or fire, and we will act fast and diligently to ensure your safety.

Connection control

Our team is taking care of your security all the times. If your alarm or a security system are not connected we will inform you about this from our Central Monitoring Station and with your permission we will be able to connect you remotely. Isn’t that easy!

Keyholding

For your safety and comfort we keep a duplicate of your keys. In the event a verified alarm is received it will be possible to give them to the security forces that could access your home or your business to confirm the incident.

Mobile guarding

In the event an alarm signal is received by CMS one of our certified guards goes to your home or to your business premises to check the possible intrusion.

DO YOU WANT TO VISIT OUR CMS?

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