ALARM RECEPTION CENTRE

What is the ARC: It is an Alarm Receiving Centre owned by GRUP SERRA, located in a highly protected area in its headquarters in Girona. It is manned 24 hours a day and 365 days a year to supervise the events of connected subscribers and to act in consequence.
Intrusion alarm signals reception, robbery or fire detection.
The more complete the alarm system is —sensors, cameras, barriers, etc—, the more precise will be the event analyse, which also will be reflected in the single and customised report that CIS Serra sends regularly to its subscribers.
Openings and Closings control within or outside from the normal timetable, with the possibility of identifying the people and accept or deny its movement within predetermined areas or periods of time. Any irregularity will be considered and processed by the ARC as an alarm signal.
Off-site patrols around your facilities through the closed-circuit television (CCTV) or on-site by security specialised staff, to detect and analyse the events with the highest reliability and speed of response possible, both during daytime and nighttime over 365 days a year.
Call out and key holding services
- We can keep a copy of your keys in our high security facilities in case of loss, unforeseen events or call outs. Moreover, to prevent you from being disturbed, our specialised staff can join the police at your home or business if there are false or real alarm activations.
Detection of free parking spaces
Very intuitive and advanced visual systems to be easier for the drivers to see the free spaces in a public parking lot. It works totally automatically by space sensors with a light indication and free spaces information panels.
Technical maintenance
- With high qualified and prepared personnel and our own fleet of vehicles we permanently give technical assistance to your security system installation to ensure an optimal and reliable operation. Our strengths are our professionalism and physical proximity, which means an immediate and effective response.
CiS Serra
CiS SERRA
Approval DGPP
number 602 de 25/01/85
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